Effective primary care systems underpin the global response to public health emergencies such as child mortality and antimicrobial resistance. Empowering health workers who make critical decisions at the first contact with patients is an essential step in protecting communities from these threats.

The increasingly widespread adoption of digital technologies and eHealth approaches has the potential to transform clinical decision making in primary care – to the benefit of individual patients, as well as providing crucial information to health systems. Formalizing clinical decision tools through the introduction of guidelines to ensure key criteria are met will ensure smooth integration of old and new technologies, and enable development and country adoption of tools that are evidence-based and impactful on clinical care.

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